Process Guidelines
ALPS Pte Ltd (“ALPS”) purchases drugs, medical and non-medical supplies and equipment, and services for Singapore’s three Public Healthcare Clusters (“Clusters”) and their Public Healthcare Institutions (“PHIs”).
ALPS enables group contracts at the national level whilst continuing to facilitate Cluster or PHI-based contracts where required. Suppliers are encouraged to refer to the events calendar for upcoming sourcing launches on ALPS eProcurement platform.
What’s New
As we move towards standardising electronic invoicing to improve transparency and payment timeliness, all awarded suppliers are required to be registered on SAP Business Network prior to submitting invoices.
Invoice Submission Requirements
1FSS, together with the Clusters and ALPS, has implemented SAP Business Network as the single platform for all invoice submissions and payment processing.
Please refer to the implementation timelines below for invoice submissions on SAP Business Network. Invoices sent via email, on paper, or any other channels after the dates listed below will no longer be accepted for payment.
|
Effective Date |
Institutions |
|
3 August 2026 |
Woodlands Health Pte Ltd and Alexandra Hospital |
|
17 August 2026 |
NHG Health cluster, NUHS cluster, Synapxe, AIC and 1FSS |
|
January 2027 |
SingHealth Cluster and ALPS |
Suppliers are required to accept the Trading Relationship Request (“TRR”) issued by SAP Business Network upon PHI’s Purchase Order creation by clicking the link in the email notification (e.g. from noreply@us.bn.cloud.ariba.com or ordersender-prod@ansmtp.ariba.com).
Acceptance of the TRR is mandatory for establishing the supplier-customer relationship with ALP on SAP Business Network and is a prerequisite for transacting electronically and submitting invoices.
If you have not completed your onboarding, please do so immediately via https://supplier.ariba.com.
If you are unfamiliar with SAP Business Network (ALPS eProcurement System) , you may want to download and view our eProcurement Supplier User Guide and Contract eSignature Guide.
For onboarding assistance, please contact 1fss_ariba_suppliers@1fss.com.sg.