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aerial shot of tan tock seng hospital

COVID-19 Instructions for Vendors


Before Making Deliveries to Tan Tock Seng Hospital:

► Vendors are to send an email to TTSH_SCMOPS@TTSH.com.sg at least 3 working days in advance for booking of delivery slots.

► Vendors are to adhere strictly to the given timeslot of 60 minutes. If more time is required, multiple booking can be made.

► Vendors are to contact the users at least 15 minutes before arrival to inform them of the incoming delivery. Entrance to Tan Tock Seng Hospital’s unloading bay is via Irrawaddy Road.

► Vendors are required to report to the security post located at the unloading bay to exchange for a contractor pass before proceeding to the Delivery Drop Off Point.

► Non-Pharmacy deliveries are to be dropped off and handed over to the users at the Designated Delivery Drop Off Point.

► Delivery process/route to Pharmacy Store remains unchanged.

► Delivery contents for the goods will be unchecked at the point of handover and any discrepancies shall be addressed via email.

► All vendors are to comply with prevailing safe distancing measures and to be masked up at all times.


Note: This is only applicable to deliveries to both TTSH and NNI, and not to NCID.


  • For enquiries, please contact us at:
  •  TTSH_SCMOPS@TTSH.com.sg
  •  (+65) 6357-8837


  • map showing route to enter tan tock seng hospital's loading bay via irrawaddy road
    map showing route from tan tock seng hospital's loading bay to drop off point